Chrome efault content setting is blocking the playing of audio files used in the voice readd-out and chime. You will need to manually reconfigure the settings using the proceure below.

1. Run "Chrome"
2. Access the URL below using "Chrome" URL: chrome://settings/content/sound
3. Click "Add" button
4. Input the URL used in accessing the viewr/display, then click "Add". URL samples:
   • http://<serverIPAddress>:<Port>/<ProjectName>/reQueueViewer.do
   • http://192.168.1.1:8088/totalqueue-business/reQueueViewer.do
   
5. Refresh the viewer/display